Orders are processed and shipped out within 72 hours (usually less if week days!)
Kimmy's is not responsible for lost or stolen items through all mail services. If an item is lost, we will however file an insurance claim or help track down the item (if possible).
Local Pick Up:
FREE Local Pick Up is available in our Waxahachie and Galveston stores IFthe item is in fact stocked that location. You will be not able to select in-store pick up if the item is not available in your desired store, and thus you must pay shipping to your preferred address.
Local Pick Up orders will be held for 90 days only. If not retrieved within 90 days from when the order is placed, the order will be restocked without refunds or exchanges.
Returns:
Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item.
Returns are eligible for store credit only.
Any items discounted at 30% off or more are NOT returnable, they are final sale.
Shipping charges (original and return) are the customer’s responsibility.
Please fill out the form below to initiate your return (if eligible):
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